Global Learning

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Global Learning a part of Global Training Guide is a platform designed to offer learning solutions. Global Learning offers:

1. Pre Employment Assessments

2. Pre and Post Training Assessments 

3.  Employee Appraisal Assessments 

Global Learning provides insights on assessments taken by Organization. We at Global Training Guide believe that trainings should be data driven. Global Learning allows Organizations to organize assessments and Appraisals remotely at least possible cost. To know more contact us info@globaltrainingguide.com

Global Learning offers Employees the opportunity to understand what you are good at, Offers certification (awarded by Global Training Guide) recognizing your current skills, and recommend necessary courses to upgrade.  

To promote learning Global Training Guide is offering free assessments to you till October 2019. To know further email us at test@globaltrainingguide.com or register by clicking the register button below 

Global Learning offers both custom/bespoke or off the shelf assessments for Employer. If you are a employer and wish to take our assessments for your employees, Global Training Guide is offering corporate wide assessment free of cost till October 2019. To know more about our assessment services for your organization please contact test@globaltrainingguide.com and one of our consultant will get in touch with you.
If you are a Trainer and wishes to conduct Pre and Post Training assessment for your client please contact us at trainer@globaltrainingguide.com and one of our consultants will get in touch with you.

This Privacy Policy sets out the way in which we handle
personal information.

1. Privacy Policy

Global Training Guide is bound by and we are committing to
protecting your privacy and handling your personal information in accordance
with the Privacy Act and this privacy policy.

You consent to us collecting, holding, using and disclosing
your personal information in accordance with this policy.

2. Personal Information

Personal information means any information that can be used
to personally identify you and may include your name, address, telephone
number, email address, date of birth and profession or occupation. We collect
personal information in the course of providing access to our learning and
assessment systems and generally conducting our business. The type of
information that we collect will vary depending on our interaction with you and
may include:

Name

Employer organisation

Title or position

Address, either business or personal

Email address

Phone number

Date of birth

Other information provided by you or your organisation when
accessing our learning and assessment systems.

3. Sensitive Information

We will not collect sensitive information about you unless:

a. you consent to giving us that information; or

b. we are required by law to collect that information.

4. Collection

4.1 We will not collect personal information unless the
information is necessary for one or more of our functions or activities, for
the conduct of our business and to manage our relationship with you or your
organisation.

4.2 We will collect personal information only by lawful and
fair means and not in an unreasonably intrusive way.

4.3 We collect personal information about you in the
following circumstances:

·        
when you access any of our services either
directly or through a third party deliverer;

·        
when we respond to your enquiries and requests;

·        
during conversations or email exchanges between
you and our representatives;

·        
when we conduct our business and administrative
functions;

·        
when we respond to any helpdesk or other service
requests from you or your organisation;

·        
when we respond to any complaints from you or
your organisation;

·        
when you access our learning or assessment
system.

4.4 We may collect personal information directly from you,
through a contact in your company or organisation, or through a third party
with whom you are dealing and who has informed you that your personal
information will be provided to us.

4.5 GTG will take reasonable steps to ensure that you are
aware of:

a. the identity of GTG and how to contact us; and

b. the fact that you are able to gain access to the
information; and

c. the purposes for which the information is collected.

4.6 If you do not provide us with your personal information
we may not be able to provide you with our services, communicate with you or
respond to your enquiries.

5. Use and Disclosure

5.1 We collect, hold, use and disclose personal information
for the following purposes:

·        
to manage and maintain our business
relationships;

·        
to respond to enquiries and requests;

·        
to respond to helpdesk requests or other service
requests;

·        
to communicate with you or your organisation;

·        
to improve our services;

·        
to provide access to our learning and assessment
systems;

·        
to maintain and update our records;

·        
to improve our services;

·        
to provide you with information, including
marketing information, about our services and products;

·        
to assess the performance of our website and our
learning and assessment systems;

·        
to process and respond to privacy complaints;
and

·        
to comply with any necessary legal requirement.

5.2 We may disclose your personal information to:

·        
our employees and to any third parties from whom
you are receiving our services but only to the extent required to maintain our
services to you or to your organisation;

·        
to our related bodies corporate;

5.3 We may also disclose your personal information to others
(outside our related bodies corporate) where:

a. we are required or authorised by law to do so;

b. you may have expressly consented to the disclosure or
your consent may be reasonably inferred from the circumstances; or

c. we are otherwise permitted to disclose the information
under the Privacy Act.

5.4 We will not use or disclose personal information about
you for any other purpose unless:

a. you consent to the use or disclosure; or

b. the use or disclosure is required or authorised by or
under law.

5.5 If the ownership or control of all or part of our
business changes, we may transfer your personal information to the new owner.

6. Data Quality

We will take reasonable steps to make sure that the personal
information that we collect, use or disclose is accurate, complete and
up-to-date.

7. Data Security and Storage

7.1 We will only store personal information for the purpose
of managing and maintaining our business relationships and for so long as your
personal information is relevant to you or your organisation conducting
business with us.

7.2 We will not store any sensitive information about you
without your consent.

7.3 We will take reasonable steps to protect your personal
information from misuse and loss and from unauthorised access, modification or
disclosure using a combination of physical, administrative and technological
safeguards.

7.4 We will take reasonable steps to delete or permanently
de-identify your personal information if it is no longer needed for any purpose
for which the information may be used or disclosed under Privacy Principles.

7.5 As the internet is inherently insecure, we are not able
to guarantee the security of information that you communicate to us online or
that is intercepted during transmission over the internet. Consequently any
personal or other information transmitted to us online is at your own risk.

8. Access and Correction

8.1 If we hold personal information about you, we will
provide you with access to the information on request by you where it is
reasonable and practical to do so except in circumstances where we are entitled
to deny access under the Privacy Act, for example:

a. if providing access would have an unreasonable impact
upon the privacy of other individuals; or

b. the request for access is frivolous or vexatious; or

c. the request for access is unlawful;

d. where the request would result in a breach of
confidentiality.

8.2 You may request that we correct any personal information
data held by us if it is incomplete, inaccurate or out of date.

8.3 There is no charge for requesting access to your
personal information but we may require you to meet our reasonable costs in
providing you with access (such as photocopying costs or costs for time spent
on collating large amounts of material).

8.4 Any request for correction or access should be made in
writing to our Privacy Officer using the contact details set out below and our
Privacy Officer will respond within 30 days after receiving your request.

8.5 If any access for request is denied to you, then we will
provide you with written reasons for refusal together with the mechanisms
available to you to complain about our refusal.

8.6 We will respond to your requests to access or correct
personal information in a reasonable time and will take all reasonable steps to
ensure that the personal information we hold about you remains accurate, up to
date and complete.

9. Identifiers

9.1 We will not adopt as our own identifier your identifier
that has been assigned by:

a. an agency; or

b. an agent of an agency acting in its capacity as agent; or

9.2 However, subclause 9.1 does not apply to the adoption by
us of a prescribed identifier in prescribed circumstances.

9.3 We will not use or disclose an identifier assigned to
you by an agency, or by an agent or contracted service provider mentioned in
subclause 9.1, unless:

a. the use or disclosure is necessary for us to fulfil our
obligations to the agency; or

b. the use or disclosure is by us of a prescribed identifier
in prescribed circumstances.

10. Complaints Procedure

10.1 If you have concerns about how your personal
information is being handled by us or is you wish to make a complaint about a
breach by GTG, please send your complaint in writing addressed to the Privacy
Officer at GTG using the contact details set out below.

10.2 Our Privacy Officer will respond to you in writing
within 30 days after receiving your complaint advising you of what action we
will take in response to your complaint or alternatively setting out the
reasons why we consider that there has been no breach of the Privacy Act.

11. Accessing our Platforms and Website

11.1 When you access our website or any GTG products or
services, we may send a “cookie” (which is a small summary file containing a unique
ID number) to your computer. This enables us to recognise your computer and
greet you each time you visit and allows us to:

a. measure traffic patterns; and

b. determine which areas of the system have been visited;

c. monitor activity.

You can set your browser to reject cookies if you wish. We
do not use cookies to track your internet activity before or after you leave
the GTG environment.

11.2 We may log IP addresses (the electronic addresses of
computers connected on the internet to:

a. analyse trends

b. administer the website

c. track user movements

d. gather broad demographic information

11.3 Our system may contain links to third party websites
and we make no representations or warranties in relation to the privacy
practices of any third party website nor are we responsible for the privacy
policies or the content of any third party websites. You should take steps to
satisfy yourself as to the security and practices of those websites.

12. Changes to our Privacy Policy

We may make changes to our privacy policy from time to time.
Anny updated versions will be posted on our website. Please review the document
that you will find in the Privacy Policy link regularly. This Policy was last
updated on 1 June 2019.

Contacting Us

If you have any questions about this privacy policy, please
contact our Privacy Officer as follows:

The Privacy Officer, email: privacy@globaltrainingguide.com;